Summary
We work with municipalities in designing and executing public engagement of all scopes and depth, ranging from Public Satisfaction Surveys and Budget Engagement, to engaging the public on major contentious issues within the community, and conducting trauma-informed engagement post-emergent events.
Overview
We are proud to work with local government organizations from start to finish in:
- Developing engagement plans
- Designing engagement activities
- Executing/facilitating engagement in full
- Reporting on engagement results, including in-depth analysis and presentation to Council (if required)
Working with your team to leverage your internal knowledge and expertise, we are proud to manage engagement processes of varying nature.
This includes engaging on contentious issues, with a long history of success in obtaining relevant resident input of value on difficult topics without the process devolving into major issues of public discourse, such as abuse or harassment of officials.
Outcomes
We do not undertake public engagement with a goal of "checking a box." Our processes seek to engage your residents intentionally, strategically and meaningfully. This ensures your public are more likely to remain engaged, and encourages additional community involvement in future engagement efforts. Further, we ensure that we ask questions that drive valuable input to your organization, either in Council's decision-making process, or in operations and service delivery.